Testimonials
What our clients say

UNFI. Driven By Nature.

Electronically Transmit your UNFI^® East Turnovers inside your CRM. We have partnered with UNFI^®, the leading natural food distributor in the USA, to allow TurnLink users to electronically transmit all Eastern Region DC Turnover orders through a real-time process when placing an order in a Company Overview.

Intuit

TurnTree Solutions products can synchronize data such as company information, sales orders, invoices, inventory and customer balances with the popular QuickBooks product suite through the QuickBooks Web Connector.

FedEx

Receive real-time shipping quotes from your FedEx account while completing orders entered into our CRM product. You can also create address book exports, transaction hold files, and more for FedEx.com and FedEx Ship Manager to eliminate double entry in many aspects of order and sample fulfillment.

SKYLINE Cloud Services

Every day thousands of small businesses "Get above the cloud" with SKYLINE Cloud Services. One of Intuit's first Commercial Hosting partners for QuickBooks, SKYLINE has been a TurnTree partner since 2010, integrating CRM solutions to QuickBooks running on virtual desktops in their secure and reliable data centers 24 x7 x 365. Live U.S. based Client Services support in English and Spanish.

NPCI : Natural Products Consulting Institute

NPCI provides consulting services for natural and specialty products across all channels and classes of trade. Bob Burke and his group give guidance and expertise to food, beverage, personal care, household, pet and nutrition companies ranging from small start-ups in need of a complete strategy, to established companies looking to optimize opportunities.

UPS

Receive real-time shipping quotes from your UPS account while completing orders entered into our CRM product. You can also create address book exports, batch files, and more for UPS.com and UPS WorldShip to eliminate double entry in many aspects of order and sample fulfillment.

OrderDog, Inc.

OrderDog provides ordering, inventory, and point-of-sale solutions to retailers & suppliers. TurnLink Sales Manager can import your OrderDog orders into your CRM to avoid order entry for the key accounts that order through the excellent OrderDog system.

Google

Link sales related documents and photos to your Google Apps via the TurnLink Documents module. This allows you to add photos to your CRM, while being able to access them in Picasa, and store spreadsheets, word documents, pdfs and other text files in both TurnLink and your Google Docs account for ultimate traceability, accountability, and access.

Living Naturally - Scan Genius

Easily consume electronic versions of your direct orders that originate from one of thousands of retailers who use the Scan Genius ruggedized hand-held ordering device.

Moonstone Business
Solutions

A back office support system from order processing to deduction management and collections. Whether it's bridging the communication gap between accounting and sales, managing the QuickBooks file, or recommending and implementing best practices tied to the CPG industry; MBS focuses on the details of the business, supporting you, so you can focus on growing your brand.

Nature's Path

This large, privately owned company with 100s of SKUs, in many distribution centers in several classes of trade, embraces TurnLink for its shelf auditing features, real-time digital turnover processing, and promotion management while using their computers and their iPads.

Navitas Naturals

This rapidly growing organic food company automates their inside sales team, outside brokers and wholesale website order portal, requiring no human data entry of a large percentage of all their direct orders.

Way Out Wax

After making candles for over 32 years, this socially responsible Vermont brand hired a veteran Sales Manager and added CRM so their sales team no longer needed access to QuickBooks and could be managed and productive via a simple web-based application. TurnLink allows WOW sales team members to sell and report on sales from anywhere in the world, while the shipping department can one-click synch their Sales Orders and Customer Info into QuickBooks to be fulfilled.

Jungell

Producers of organic candy bars and natural glucose products opened their doors in 2010 and were able to connect their national traveling sales folks, company owners, and multiple direct distribution warehouse shipping departments while hosting their QuickBooks file in one location and integrating with UPS.com to avoid any double entry by using TurnLink from day one.

PROBAR

After years of selling only direct to stores, PROBAR moved into distribution and although they use a web-based ERP for accounting, they were not happy with its CRM features, so signed on with TurnLink and got their new employee trained and producing results in one day thanks to its powerful features created for CPG representatives.

Topline Marketing

This New England brokerage firm began their company using ACT for CRM and Excel for calculating commissions, but quickly outgrew these systems and has continued to thrive, while gaining major efficiencies by using TurnLink and a Commission Importing and Reporting module.

How much does TurnLink cost?

TurnLink is a monthly fee based on per user pricing. Pricing starts at $150/month and includes one user and one free MapMyStores license. Each additional user equates to $25/month. There are no annual contracts or setup fees.

Is there a setup fee or any hidden costs?

There are no setup fees. Our support team guides you through the process of setting up your account via email tutorials and online screen sharing meetings using join.me. We provide free support and training for the first 90 days. Templated Excel files are tested and imported by our professional team at no cost for 30 days. After 30 days imports cost $25 for up to 2500 companies per import file. Custom projects to extend the 'out of the box' functionality of TurnLink or MapMyStores can be quoted on a per project basis.

What type of computers/devices will your software run on?

We support both Apple and Microsoft operating systems including the iPhone and iPad. The latest version of the Mozilla FireFox or Internet Explorer browser can run our products. Other browser and hardware combinations may also work with our applications, contact us to find out about compatibility with a different configuration.

Do I have to sign up for a year or can I pay month to month? What is the minimal contract length?

Our products are all month to month. There are no annual or minimal contract lengths. We are confident that our solutions will meet your needs. We do not force you to commit to a new software application that is new to your organization.

Is there a desktop version? Do I need internet access?

At this time TurnTree does not offer desktop versions of our applications that operate 'offline'. Our products require an internet connection to use them. We do allow you to export data as Excel spreadsheets for reference when you know you will be going somewhere that does not have internet access. We also allow you to share documents and photos inside TurnLink via Google Docs which can facilitate other remote access possibilities.

How does TurnLink connect to QuickBooks?

The manufacturer of QuickBooks is Intuit. Intuit provides a free piece of software called the 'QuickBooks Web Connector' that allows TurnLink to connect to your QuickBooks file. Our staff will help you set this up so the two systems are in synch at no additional charge. This allows your entire sales team to place orders remotely into TurnLink and one-click importing of Sales Orders and/or Invoices into QuickBooks.

Do you offer Professional Services? What if I need a report or feature that your system doesn't have?

If TurnLink does not offer a report or functionality that is needed yet it is important to the way you run your business, we have a professional services team to analyze your requirements and offer implementation solutions. This team will quote the project on a per hour basis to add custom functionality to your account.

Can I get a copy of my data out and save it on my own computer?

Almost all of the data in our applications can be exported in one way or another. Our software is built using a proprietary database that provides unique relations to store the data. Because of this, there is no way to create a flat export of all the data at once, however you can export all the data in your account via several different export options.

Are your applications secure?

Yes, our products are secure. You can access our service via an https:// url. Https allows access via a Secure Socket Layer (SSL) that provides the same level of security, 128 bit encryption, as your bank or credit card web sites.

What happens if TurnLink goes down?

We employ the latest technologies and procedures to ensure you always have access to your account. Infrequently, there may be times when servers need a restart or power or internet access is temporarily interrupted. In these situations, our backup servers at a separate physical location have a copy of our software and your data ready to use. We also have three monitoring systems that independently alert us of any foreseeable problems so they can be averted. Our team will rapidly respond to any issue that may arise.

Is my data backed up?

Yes, your data is replicated to an off-site database server in real time. We also have full backups on our primary machines every four hours. By using our applications you no longer need to worry if a machine in your office goes down and someone forgot to backup important sales documents. TurnTree securely stores your data in a cloud-based system that is backed up in real time.

How do I get started? Where do I sign up?

Getting started is simple. We require everyone who is interested in our applications to setup a free demo account to take a look at our capabilities. Once you see our software in action you can activate your account on your own time. Or better yet, contact us and our team will walk you through the activation and initial setup process.

How do I learn to use your software?

We offer free training for all of our solutions using GoToMeeting. We also have a series of documents and checklists to help get your organization started. Your success is the key to our success. Our team will take any reasonable steps to ensure your account is configured to best suit your business operations and that you and your staff are trained and happy with our system.